Terms and Conditions
This Clickplay platform
(the "Platform") is operated by Clickplay Multimedia
Your access to the Platform is governed by these Terms and Conditions of Use ("Terms of
Platform is designed to provide registered members with access to video on
Video on Demand
- There are three
ways in which you may access movies, television shows and other video
content ("Video Content") via the Platform: Rent, Buy and
Subscribe. The details of these three types of services (each a "Service",
collectively the "Services") are set out below:
- STREAM One way of
watching the contents in Clickplay is via streaming. You may watch the
Content via streaming as many times as you like within 48 hours from the
time you started watching the content, as notified to you on the Frequently
Asked Questions (FAQ). There may be restrictions on the number of devices
you may use to view the Rental Content as notified to you on the Frequently
Asked Questions (FAQ).
- DOWNLOAD: Another way
of watching the contents in Clickplay is via downloading. Once you have
downloaded such content, you may watch the Downloaded Content as many
times as you like within 48 hours from the time you started watching the
downloaded content, as notified to you on the Frequently Asked
Questions (FAQ). There may be restrictions on the number of devices
you may use to view the Purchased Content as notified to you on the Frequently
Asked Questions (FAQ).– Additional Restriction: You may only
use one device to watch the Purchased Content and such Purchased Content
may not be copied or transferred to another device as it will be rendered
- SUBSCRIBE: We also offer
monthly subscriptions to our Services. Once you pay the applicable
subscription fee depending on the package, as specified on the Platform,
you will be able to stream Video Content via the Platform ("Subscription
Content"). There may be restrictions on how many devices you may
use to stream the Video Content at any one time as notified to you on the
Frequently Asked Questions (FAQ). Please note that there are
videos that may be available via Rent or Purchase but is not available on
Subscription especially newly released ones referred to as premium
- From time to
time we may make Video Content available to you free of charge ("Free
Content"). The terms and conditions applicable to such Free
Content will be notified to you on the Promotion Page.
- Video Content
may only be accessed using certain compatible devices as specified in the
tutorial available at: http://clickplay.ph/help. The Compatible Devices may
vary depending on the particular Service you use and may change over time.
You should refer to our tutorial for an up to date list of Compatible
- In order to
access our Services, you will be required to register your Compatible
Devices with us. There may be restrictions on how many Compatible Devices
you may register with us at any one time as well as how many Compatible
Devices you may register in a 12 month period, as specified on the
Clickplay platform / website.
- We may
automatically remove or render unplayable any Video Content from your
Compatible Devices upon expiry of the applicable viewing period.
- We may modify,
replace or withdraw the Video Content available on the Platform as well as
the types of Compatible Devices, from time to time. We make no
representation as to the availability of certain Video Content, the amount
of Video Content available on the Platform or the suitability of a
particular device to access or view Video Content. We may discontinue,
modify or suspend all or part of our Services at any time without notice
and without any liability to you whatsoever.
- Sometimes, for
reasons outside our control, you may be unable to download or stream
purchased Video Content or your downloading/streaming of Video Content may
be interrupted. In such event, you should contact our customer services
team at: firstname.lastname@example.org.
- You will be
required to register with us in order to access our Services. You warrant
that all information provided to us in connection with your registration
is accurate, complete and truthful. You agree to maintain and update the
information provided to us to ensure it is current and accurate. You may
update your information in the My Account page of the Platform or by
calling out customer service team. We reserve the right to deny your
application for registration in our sole discretion for any reason.
- You are
responsible for keeping your log-in and password details confidential. You
must notify us immediately in the event of any unauthorized access to your
account. We are not liable for any unauthorized activity that occurs in
- You may only
log-in to the Platform using your account once at any specific time.
Logging in to different devices simultaneously will cause the other logged
in devices to log out and stop any video currently being streamed,
downloaded, or played.
- All Services
must be paid for in advance. You may pay for our Services using approved
credit cards (Visa and MasterCard), PayPal, charge to your network
carrier’s billing, or a pre-paid card which may be purchased online or in
selected stores ("Pre-paid Card"). Pre-paid Cards will be
subject to a validity period as specified on the Pre-paid Card. All unused
Pre-paid Card credit will automatically expire at the end of the validity
period. If you top-up your Pre-paid Card credit before the expiry of the
validity period, the validity period for all unused credit will not be automatically
extended. Under no circumstances shall we be liable to refund any unused Pre-paid
Card credit or exchange any Pre-paid Card credit for cash.
- We reserve the
right to change the fees applicable to any of our Services, or the method
of payment for the Services, at any time by posting such information on
- Subscriptions to
Clickplay videos may be cancelled at any time by the subscribers but
Clickplay will not be liable to refund any unused credits or unwatched
videos brought about by the cancellation.
- Except as
required by law, you will not be entitled to any credit or refund for any
Video Content purchased/rented from us.
Video on Demand Usage
- You must comply
with the following Video on Demand Usage Rules (the "Usage Rules")
when accessing the Services via the Platform. By downloading or streaming
Video Content from the Platform, you agree:
- not to, and not
to permit another person to, show, use, play, broadcast, transmit or view
the Video Content for public or commercial purposes.
- not to, and not
to permit another person to, copy, sell, rent or distribute Video Content
or otherwise use Video Content in a way which infringes the copyright or
other intellectual property rights of a third party.
- not to circumvent,
tamper with, decompile, disassemble ore reverse engineer any digital
rights management software or any other software used in connection with
- not to use the Video
Content for any illegal purpose.
- You acknowledge
use of Video Content may be subject to specific terms set by our content
providers or ourselves, including without limitation in respect of the
maximum number of: (i) devices that may be registered to access the Video
Content; (ii) simultaneous instances of playback; (iii) simultaneous
log-ins to the Platform using your account; and (iv) viewing period ("Additional
Conditions"). These Additional Conditions will be communicated to
you on the Frequently Asked Questions (FAQ) and are incorporated
Conditions which apply to Video Content that you access. To the extent
Additional Conditions, the Additional Conditions shall prevail.
Restrictions on Use
of the Platform
- You must not do
(or attempt to do) any of the following acts, nor assist others to do any
of the following acts:
- use the Platform
for any activities which breach any applicable laws or infringe the
rights of any third party.
transmit any viruses or other computer programs that may damage or
interfere with the Platform.
- use the
Platform to transmit unsolicited electronic messages.
- use the
Platform to transmit or post information or material which defames,
abuses or harasses any third party or which is offensive, hateful or
- tamper with,
hinder or modify the Platform in any manner.
- impersonate any
person while using the Platform or the Services.
intellectual property rights relating to this Platform (including without
limitation the content, data, layout and design, video, graphics, text,
images, software, database, applications and underlying source code) are protected
by copyright, and are owned by us or our licensors, unless otherwise
- We grant you a non-exclusive,
royalty-free, nationwide, revocable licence to use and access this Platform
- Upon payment of
the relevant fees (as specified on the Platform), we grant you a non-exclusive,
royalty-free, nationwide, revocable licence to use and access the relevant
Video Content in accordance with the Usage Rules and any applicable
Additional Conditions. Such licence is subject to your compliance with these
laws. Where Free Content is made available to you, we grant you a non-exclusive,
royalty-free, world-wide, revocable licence to use and access the relevant
Free Content in accordance with the Usage Rules and any applicable
- Clickplay is a
registered trade mark of Clickplay Multimedia Philippines Corporation. All
other trade marks that appear on the Platform are owned by us or our
licensors, unless otherwise specified.
- You may not reproduce,
transmit, copy, distribute, modify, link, display, use, transfer or sell
any content of this Platform (including without limitation videos, text, graphics,
software, names, trade marks and logos), or use any such content for
Services will only operate using the Clickplay software ("Software")
which may be downloaded from the Platform such as Clickplay website,
Samsung App Store, Apple App Store, Windows Phone Store, and Google Play
Store. The terms and conditions applicable to such Software will be
notified to you at the time of installation. You agree to comply with any
such terms and conditions when using the Software.
- Registration for
the Services is only available to persons 18 years or older. Persons under
18 may only access the Services using the account of, and under the
supervision of, their parent or legal guardian. Some Video Content may not
be appropriate for viewing by minors and you agree that you are solely
responsible for determining whether it is appropriate to show Video
Content to a minor. We disclaim all liability relating to the viewing of
Video Content by minors, including without limitation the viewing of inappropriate
or obscene Video Content by such persons.
- Unless otherwise
specified, the materials on this Platform are directed solely at those who
access this Platform from the Philippines. Some Video Content may not be
available for use by persons in both jurisdictions, as specified on the Frequently
Asked Questions (FAQ). We make no representation that any information,
product or service referred to in the materials on this Platform is appropriate
for use, or available, in other locations. Those who choose to access this
Platform from other locations are responsible for compliance with any
applicable local laws and we disclaim all liability relating to con-compliance
with such applicable laws.
Notice and Disclaimer
- We have used all
reasonable care and skill in compiling the content of this Platform but to
the extent permitted by law, make no warranty as to the suitability, accuracy,
completeness or reliability of any information or Video Content on this Platform
for any purpose. We shall not be liable for any errors or omissions in any
material or Video Content on the Platform. To the extent permissible by
law, we disclaim all warranties, conditions and liability with regard to
information, material or Video Content contained on the Platform,
including any implied warranty of merchantability or fitness for a
specific purpose. We make no warranty or representation regarding your
access to the Platform or any Video Content, and disclaim all liability
relating thereto, including without limitation: (i) that your access to
the Platform and/or any Video Content will be uninterrupted and
error-free; (ii) that the Video Content streamed or available for download
via the Platform shall be of a certain quality or resolution; (iii) that
particular Video Content will be available for the entire duration of your
subscription; (iv) that the Platform and/or server is free from viruses or
harmful components; (v) that any defects will be corrected; and (vi) that
the Services and/or the Platform will be free from corruption, loss or
- Under no
circumstances shall we be liable for any loss, cost or expense (whether
direct, indirect, special or consequential) arising from your use or
inability to use or access the Platform, Video Content or any information
or material posted on the Platform. Under no circumstances shall we be
liable for risk of loss of Video Content downloaded or streamed via the
Platform. We will not be under an obligation to replace or refund your
purchase of any Video Content once it has been successfully streamed or
downloaded, including without limitation where you are unable to play such
content or such content is lost/corrupted.
- We do not
exercise editorial control over any Video Content and under no circumstances
shall we be liable for any Video Content that you find offensive or
objectionable. The ratings information and product description posted on
the movie description is for your convenience only and we make no
representations or warranties in respect of the accuracy or suitability of
such information or any Video Content.
- You agree to
indemnify and hold us harmless from and against any and all claims, actions,
demands, damages, liabilities, costs or expenses (whether in tort or
contract, including without limitation negligence) arising out of or in
connection with your use or inability to use of the Platform or Video
Content (including without limitation those third parties you authorize to
use the Platform and/or access the Services using your account), or your
Third Party Links
- The Platform may
contain links to third party websites or advertising or other material
submitted by third parties. It is the responsibility of these third
parties to ensure that such content and such websites and materials comply
with all relevant laws and regulations. We make no representation or
warranty in respect of such third party websites or materials and disclaim
any and all liability in connection with such third party material and websites.
- The Platform
contains a function enabling you to connect your account to various social
media websites. You should be aware that in doing so, people may be able
to see that you are a Clickplay member and may be able to view information
about the Video Content you have watched and other information relating to
your use of the Services. You should refer to the privacy settings and
terms and conditions of the relevant social media website(s) for
information about how your information may be shared on such website(s).
where otherwise specifically stated, all personal information collected by
Personal Information Collection Statement notified to you when your personal
data was collected.
- We may terminate
to access Video Content and/or the Services at any time without liability
or any applicable law.
Governing Law and
- These Terms of
Use are governed by and construed in accordance with Laws of the
to the jurisdiction of the Philippine Courts.
- We reserve the
use of the Platform and/or access to Video Content following such
Conditions may be amended by our licensors from time to time and we
reserve the right to pass on such changes to you, or make our own changes
to the Additional Conditions, at any time by posting the amended
Additional Conditions on the Updated Terms and Conditions of Use. Your
use/access of the Video Content following such amendments shall constitute
your agreement to such Additional Conditions as amended.
- If any part of
unenforceable then that part will be deemed severable and will not affect
the validity and enforceability of the remaining parts.
- If we do not act
by you, this does not waive our right to take action with respect of
similar breaches in the future.
- All rights not
expressly granted herein are reserved by us.